How do I Schedule An Appointment?

To schedule an appointment, please call our office: 801.475.5400.  We have appointments available in both Ogden and Layton Monday through Friday.

When Should I Arrive For My Appointment?

Please plan to arrive 20 minutes early for your appointment.

Do I need to Bring My Insurance Card?

Yes, please bring your insurance card.

Do I need to Bring a Form Of ID?

Yes, we need to see a state or federal issued ID.

What Type Of Payment May I Use?

You will only be responsible for your copay on the date of service.  For your convenience we accept credit cards, cash, checks and  online payments.

If I Need To Reschedule My Appointment, What Should I Do?

Please contact us 24 hours before your appointment to re-schedule by calling 801.475.5400.  You can also email us at info@udhi.org.

What Are My Insurance Benefits?

Although we make every effort to be aware of your benefits, it is almost impossible for us to have knowledge of every carriers specific benefit plans.  It is always best for you the member to obtain benefits from your insurance carrier.  This will allow you to proceed in making health care decisions with knowledge of how the care will be covered.

I’ve Been Scheduled For A ‘Screening’ Procedure, What is the Difference Between A Screening and Diagnostic Procedure?

A screening test is a test provided to a patient in the absence of signs or symptoms. A screening colonoscopy is a service performed on an asymptomatic person for the purpose of testing for the presence of colorectal cancer or colorectal polyps. When personal or family history is present a colonoscopy can’t be billed as a screening.  This generally is also true if the patient has ever had a polyp removed in the past.  The colonoscopy then becomes a surveillance procedure.  If the patient presents with signs and/or symptoms or is under the age considered appropriate for a screening a diagnostic procedure must be performed and billed.  Screening colonoscopies are generally paid in full by insurance carriers.  It is always best to check with your insurance carrier for proper benefits and understand that circumstances may arise that don’t allow for a screening to be performed.  In the event you do have a balance owed please contact us and we have many payment options we can offer to avoid a financial burden to you.

I Have A Procedure Scheduled And Need The Instructions For My Prep?

All of our procedure preparation instructions can be located in the procedure prep area of our website.  Different physicians use different procedure preparations.  Be sure to find the physician you are having your procedure with along with the name of your procedure.

HIPAA, Meaningful Use and Privacy?

Please refer to our privacy policies.